FAQ

You must be of the legal age to purchase any smoking products. By completing your purchase, you are verifying you are of the legal age and are following all local regulations.

Please consult your doctor before using these products if you are pregnant or nursing. We are not an herbalist so we cannot consult nor diagnose.

Please pay very close attention to the ingredients list on the product you are interested in! Depending on the product, we may be able to remove said ingredient for you. This comes on a case-by-case bases.

Given the nature of El Sol Herbal Co' products, returns, refunds, and/or exchanges are not permitted (unless the wrong item was received). You as the customer have the right to make an informed decision prior to purchase. Your purchase demonstrates your absolute assumption of liability. ​ We do not accept returns, refunds, and/or exchanges based on product effectiveness, taste, feel, appearance, effects, reactions, or the like. Refunds can only be made before your purchase has been shipped. Please contact us at elsolherbalco@gmail.com to cancel your order and request a refund. Due to the consumable nature of most of the El Sol Herbal Co products, returns, refunds, and/or exchanges are not accepted unless the wrong item was received. If this occurs, please contact us via email at elsolherbalco@gmail.com and we will do our best to make things right. Changes to your order may be made only before your order is shipped. Refunds will not be issued for items lost or damaged by USPS as we closely follow USPS shipping & packaging standards which ensure your items make their journey to you safely. Once a package leaves our hands, its fate is out of our control. All customers agree that their purchase/package does not come with insurance and NO refunds will be issued due to damage, seizure, non-delivery, or loss.

Our blends contain zero addictive substances or chemicals.

Our herbal blends are 100% THC free! Please note there may be noticeable effects when using our herbal blends (like relaxation, peace, and contentment). Please carefully read the description of our products to understand their properties and the product you will be receiving.

We believe in the importance of taking care of the body, mind, & spirit. We understand the need for high quality, 100% natural products. The significance of putting quality ingredients into your body. For those reasons, we’ve searched high and low to assure only the best of the best herbs and other products will be used. Select products are locally sourced as well.